December 2009

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Buyer Beware

I ordered some Red Heart Symphony yarn from Linda's Yarn Store on March 4. Today I received a package with *some* of the skeins of yarn dumped any old way in the box with a hand-written scrawl of a note saying that that was all she had in stock and that she has a few others in stock, but they are discontinued. That didn't make sense. And she made no attempt at an actual invoice. :-/

I wrote her an email asking if more yarn was forthcoming or if I was getting a refund for what she didn't send.

Then I tracked down her phone number and called her. She works out of her home, it sounds like. She said she doesn't *send* invoices. She's getting a shipment in, and will look at my order again then and see what else she's to send me.

AAARRRGHHH! Do NOT buy from her! (link above)

Comments

Yech! She doesn't even send invoices? What kind of a business is that?! Thanks for the warning!
Well, it's my own fault for not looking at her site more closely: no BBB badge or any of the other things that make an online store *look* business-like. And I didn't have a recommendation from anyone else. Just googled. In too much of a hurry to find a discontinued yarn I desperately wanted. :-/